Community Forum

Invalid License file format

Profile Image 1 Posts 1 Karma
john@ncgmedical.com posted this 22 May 2012

I have encountered the following error on a windows 7 workstation under a specific domain user profile.  Thus far I have tried resetting IE settings and all other variables surrounding IE that I can identify without success.  Other users are able to use this workstation without issue, which leads me to a profile related issue.  Additionally IE64 bit works fine while IE32 bit throws the following error.  The only version fo scriptx currently installed on the system is the 32bit installation.  Have removed and re-installed using the downloaded distribution package from ScriptX.  Anyone encountered this error before with any idea what options I might try?

The license file format is not valid.
URL: https://cli-cert.emdeon.com/jsp/lab/login/DxStatus.jsp
LICENSE: /html/ScriptX/sxlic.mlf
GUID: {41939B13-2907-11D5-8F49-444553540000}
ERROR CODE: 8004044e
CODE VERSION: 7.0.0.8
IE VERSION: 9.0.8112.16421

 

Thanks,

 

John

Profile Image 23 Posts 23 Karma
Admin
petecole posted this 24 May 2012

Hi John,

This issue relates to ScriptX not being able to verify the license file signature.

Please see this page for more details and ways to fix it:

http://scriptx.meadroid.com/knowledge-bank/articles/root-certificates-update.aspx

It would sound like you have a profile for which the root certificates have not updated, though quite how this has happened I am unsure.

Regards

Pete Cole
MeadCo.