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ScriptX printing intermittently

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peldridge posted this 19 April 2012

Hi there,

We use ScriptX to print reports landscape. Recently (and I don't know how far back), we started having an issue with reports which use scriptx. They simply do not print to the printer, no error or anything (reports not using scriptx are fine). However if you log out of the application, and/or clear your IE cache, the printing ability will return at some point (we have not managed to figure out what it takes to start scriptx printing again).  I was wondering if there was any sort of debugging mode we could turn on to see what scriptx was doing (or not doing). I changed the code to check if the factory object has been loaded (like in the sample scriptx html), and that confirms the object has been loaded ok. 

Note we are on version 6,3,435,20.

BTW Jerry, did you manage to get down here for the airshow at Wanaka?

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Jerry posted this 15 June 2012

Answered off-forum

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oscar_82 posted this 12 March 2013

I know this an old post but I have the same question and I did not want to open another one, we are working on 6,5,439,30 version.

is there a debug mode or a log in which I can see if a exception has occurred??

 

Post Edited 12 March 2013

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Jerry posted this 27 April 2013

Hi

 

Sorry for the late reply.

 

You could check here for any subsequent bug fixes for 6.5.439.30:

 

http://scriptx.meadroid.com/knowledge-bank/release-history.aspx

 

or (preferably) test the current 7,1,0,60 release for the same behavior.

 

Jerry