Community Forum

Script error when trying to print

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mst posted this 02 August 2013

Hi,
I'm getting the following error when trying to print or preview a page:
'Error querying the default printer'

It's happening on some PCs with IE 8 version or above after the first print

Profile Image 189 Posts 189 Karma
Jerry posted this 02 August 2013

HI

 

Is this with a current release of ScriptX?

Does this happen on every box, or just one?

If just one, does that box have a default printer defined and avaliable?

 

 

Profile Image 2 Posts 2 Karma
mst posted this 05 August 2013

Yes, it's happening with the current release.
It happens in some boxes, but always happens after printing the box for the first time

Profile Image 189 Posts 189 Karma
Jerry posted this 05 August 2013

Hi

 

Does this happen on any of our samples:

 

 http://scriptx.meadroid.com/knowledge-bank/samples/basic-samples.aspx

 

and - if so - which?

 

Thanks

 

 

 

Post Edited 05 August 2013

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CharlesC posted this 27 August 2014

We are also seeing this issue. For us it happens while trying to print 2 documents at once with BatchPrintPDF.

Profile Image 189 Posts 189 Karma
Jerry posted this 27 August 2014

Hi

 

Please send the simplest possible repro case to feedbasck@meadroid.com, along with a note of the versions of ScriptX, IE and Windows that you're seeing this on and I'll queue it for attention.

 

Jerry

Profile Image 189 Posts 189 Karma
Jerry posted this 28 August 2014

HI

 

Typo in the support address given above:

 

  feedback@meadroid.com